Sitecore Experience profile issue

Challenge

Unable to view records from Sitecore Experience Profile interface.

Solution

This happens only when we update license in lower environments as our production environment license never expires. Since Sitecore 9, there are different web roles as per their functionality like marketing automation, processing, reporting etc.

So we need to keep in our mind how we need to update license in Sitecore 9 environment. Please follow this link to update license.

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